Payment Policy:

A partially refundable 50% deposit secures your booking, with the balance due before the event. The deposit will be applied toward the total cost of your event.

The remaining balance is due following the payment plan agreed upon at the time of booking. Full payment is required prior to the event date.

We accept payments via credit/debit cards, e-transfers, and Paypal.

Any late payments may result in delays or cancellation of services. A late fee may be applied.

Return & Cancellation Policy:

  • If you need to cancel your event, please notify us as soon as possible. The deposit is partially refundable, and cancellation fees may apply based on the timing of the cancellation relative to the event date.
  • More than 30 days before the event: Partial refunds may be available for payments made beyond the deposit.
  • Less than 30 days before the event: No refunds will be issued as services and preparations will have already been rendered.

  • In the unlikely event that we need to cancel your booking due to unforeseen circumstances, you will receive a full refund, including your deposit.

  • Due to the personalized nature of our curated gifts, returns and exchanges are not accepted unless the item is damaged or defective. In such cases, please contact us within 7 days of receiving the item to arrange a replacement.